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Manage subscription
When your Mattermix account is created you will automatically be signed up for a Mattermix Subscription without needing to provide any credit card information. The only time you would need to include your credit card information is when you increase your API limit beyond 50 monthly exports.
If your subscription is canceled you'll need to create a new subscription from the Subscription Dashboard by clicking on the Subscribe button. This will redirect you to Stripe Checkout where you can enter your information and subscribe.
Create subscription from the Subscription Dashboard
You can view your current and previous subscription from the Subscription Dashboard by clicking on the Manage button. This will redirect you to the Stripe Customer Portal where you can view and update your payment method, billing information, and invoice history.
Manage subscription from the Subscription Dashboard
You can cancel your subscription from the Subscription Dashboard by clicking on the Manage button. This will redirect you to the Stripe Customer Portal where you can click the Cancel plan button.
Cancel subscription from the Stripe Customer Portal
Last, confirm your cancelation by clicking the next Cancel plan button.
Confirm cancelation from the Stripe Customer Portal
Your plan will be canceled immediately and you will be invoiced for any outstanding balances on your account.
Last modified 1yr ago